JX Logistic ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, contact forms, and dispatch services.
1. Information We Collect
- Carrier information: business name, MC/DOT or CVOR number, equipment details, insurance certificates, banking details for settlement.
- Contact information: name, phone number, email address, and any message content you submit through our contact form.
- Operational data: load details, rate confirmations, broker correspondence, and dispatch history.
- Website data: IP address, browser type, pages visited, and referring URLs collected through standard server logs.
2. How We Use Information
- To provide, maintain, and improve our dispatch services.
- To communicate with you about loads, settlements, and account matters.
- To verify carrier authority, insurance, and safety standing.
- To comply with legal obligations and protect against fraud.
3. Sharing Information
We share information only as necessary to perform dispatch services — for example, with brokers and shippers to book and execute loads, with our payment and email providers, and where required by law. We do not sell your personal information.
4. Data Retention
We retain carrier and operational records for as long as required to provide services and meet tax, accounting, and regulatory obligations, typically a minimum of seven (7) years.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, alteration, and disclosure. No system can be guaranteed to be 100% secure.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of personal information we hold about you. To exercise these rights, contact us using the details below. We will respond within the timelines required by applicable law.
7. Cookies
Our website may use essential cookies and similar technologies to operate properly and to understand how the site is used. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page indicates when it was last revised.
9. Contact
Privacy questions or requests can be sent to contact@jxlogistic.com or by mail to 36 Park Lawn Rd, Etobicoke, ON M8V 0E5.